Remove jammed paper

Find and clear jammed paper from the area of the printer indicated by the error code you experience.

caution:
Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams. Damage caused by sharp objects is not covered by the warranty.

Remove any jammed paper from the input tray area.

Remove all paper from the output tray.
Lift the scanner, and then open the top cover.
Using the handle, pull the imaging drum up and out to remove it, and then set it aside.

caution:
To prevent damage, do not expose the imaging drum to light or touch the green roller. Cover it with a piece of paper.
Remove the input tray cover.
Remove the stack of paper or envelopes from the input tray.
With both hands, carefully pull out any paper from the input tray area.

caution:
When removing jammed paper, pull it straight away from the printer. Pulling jammed paper at an angle can damage the printer.
Hold the imaging drum by the handle, align it with the tracks, and then insert it into the printer.
Close the top cover, and then lower the scanner.

Try to print. If the error persists, continue to the next step.